About Me
A little bit about me
I started learning and making candles in October 2024 so I am still new at this!
I thought it would be a different way to let out my creative flow and do something a bit more fun and so far I've really enjoyed making and trying different scented candles and wax melts.
At first I was just going to be making candles and a friend suggested I make wax melts too and I chose mainly to do paw prints as I not only love animals but its a more fun unique shape compared to standard wax melt clamshells.
I want to focus on making a mix of floral, citrus, chocolately and maybe some latte style flavours that you don't get in everyday shops and as time goes on I want to work on making them more environmentally friendly with wood wicks and maybe a different type of wax other than soy but also looking into the idea of doing Beeswax candles in the future.
I doubt many people will read this but thank you if you have taken the time to, I am just starting my journey into this and I hope to be successful.
Terms of sale:
These Terms.
1.1 What these terms cover. These terms and conditions tell you the information about us and the legal terms and conditions on which we supply products listed for sale under the company name “Lozziebean Candles” to you.
1.2 Why should you read them. Please read the terms and conditions carefully to make sure you understand them before ordering any of our products, terms may be amended from time to time as set out in Claus 4, please make sure you read these terms and conditions every time you wish to make a purchase.
You should only purchase these products if you are 18 years or older.
Information about us and how to contact us.
2.1 Who we are. Lozziebean Candles is an independent sole trader registered in England and Wales.
Registration address is 58 Swift gardens, Woolston, Southampton, SO19 9FQ.
2.2 How to contact us. Please contact us via email at Lozziebeancandles@gmail.com
3. We only sell in the UK. Unfortunately, we do not ship outside of the United Kingdom.
Rights to make changes.
4.1 Changes to product. We reserve the right to make changes to the products to reflect relevant changes to law and regulatory requirements. These changes will not effect your use of the product.
Our products.
5.1 Products may vary slightly from photos. Images of the products are for illustrative purposes only. We cannot guarantee that a devices display of colours accurately reflects the colour of the physical products. Every effect has been made to display the colours accurately/correctly however the product may appear slightly difference to those in the display images.
5.2 Our products may differ in colour between batch productions however the fragrance will remain the same type and fragrance load.
Delivery of the product.
6.1 Delivery Cost. The cost of delivery is included in the price of the product.
6.2 When we will send the products. We will send products out for delivery as soon as possible upon confirmation/acceptance of your order.
6.3 If you haven’t received your order or product you've received is damaged. Please contact us via email at Lozziebeancandles@gmail.com no later than 14 days after delivery date, failure to do this may result in us being unable to provide a refund or redelivery of that product. This does not effect your statutory rights.
6.4 If you are not home when your product arrives. If no one is home or available to accept your delivery or item is too large for your letterbox, please refer to tracking information of your order as your delivery may have been given to your local postal service collection point.
If there is a problem with the product.
7.1 How to contact us about problems. If you have any questions or complaints, please contact us via email at Lozziebeancandles@gmail.com.
7.2 Your obligation to return rejected products. If you wish to exercise your right to reject products you must post them back to us at our business address stated in Claus 2.1. We will pay the cost for postage, please contact us via email at Lozziebeancandles@gmail.com.